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Patient Satisfaction Survey
1. Scheduling my appointment(s) was:
2. The amount of time spent waiting at my appointment(s) was:
3. The insurance authorization process was:
4. Billing and payment options available are:
5. The staff thoroughly went over all processes, information, and instructions:
6. I am comfortable contacting the staff with any questions or concerns:
7. The staff have been helpful, courteous, and friendly:
8. The medical staff makes medical decisions that are in my best interest:
9. I understand and am satisfied with my current treatment plan:
10. My symptoms associated with my malformation have improved:
11. Overall, my experience and care has been positive:
12. I would recommend the Yakes Vascular Malformation Center to others with a malformation:
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