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Patient Satisfaction Survey

1. Scheduling my appointment(s) was:

2. The amount of time spent waiting at my appointment(s) was:

3. The insurance authorization process was:

4. Billing and payment options available are:

5. The staff thoroughly went over all processes, information, and instructions:

6. I am comfortable contacting the staff with any questions or concerns: 

7. The staff have been helpful, courteous, and friendly:

8. The medical staff makes medical decisions that are in my best interest:

9. I understand and am satisfied with my current treatment plan:

10. My symptoms associated with my malformation have improved:

11. Overall, my experience and care has been positive:

12. I would recommend the Yakes Vascular Malformation Center to others with a malformation:

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